Shipping policy
Shipping Details
Last updated: September 2026
Thank you for shopping with Tessvale! Below you'll find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Calculated at checkout |
| Express Shipping | 2–5 business days | Calculated at checkout |
| Free Shipping | 7–14 business days | Free on qualifying orders |
International Shipping
We ship to many countries worldwide. International delivery times vary depending on the destination and customs processing. Please note that customers are responsible for any import duties, taxes, or customs fees that may apply in their country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Shipping Delays
Tessvale is not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control. If your order is significantly delayed, please reach out and we'll do our best to assist.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will work with you to resolve the issue.
Contact Us
For any shipping-related queries, please don't hesitate to reach out at: support@Tessvale.store